Client Account Manager - Redhill - TL/HQ00039025_7790

Job Description:
Client Manager, Up to £90K Base + 20% Bonus + Blue Chip Benefits

Our client is a leading provider of software solutions into the life and pensions market. Due to expansion in the business a position has become vacant where they are looking for a Client Manager developing their Financial Services sector of business.

Key Job Responsibilities:

Meet or exceed agreed revenue and profit targets for existing FS sector clients
Execution of agreed account management framework
Develop relationships with key FS client personnel, including at the most senior levels with decision-making & budget responsibility
Production and maintenance of account plans for agreed FS sector clients
Close liaison with the Client Director (FS) to ensure that any FS client issues are addressed in a timely manner
Close liaison with other Client Managers
Active account management of assigned FS clients
Maintain up to date account plans for agreed FS clients
Routinely report on progress against revenue and profit targets
Ensure that feedback is provided to the FS Client Director on clients' perceptions and experience of our products
Encourage FS sector client participation in user groups and our customer satisfaction programme and facilitate demonstrations for products or services that may be useful to FS sector clients
Management of the regular processes of service level reporting, invoicing and information provision to allocated accounts
Nurturing and encouraging FS sector clients to become reference sites

Requirements To Travel:

Based at Redhill, Surrey with frequent travel to client sites

Qualifications / Education
Educated to degree level having achieved 2:1 or higher, depending on the awarding institution
A' Levels at grade A
GCSEs to include English Language and Mathematics at grade A


Work Experience Required:

Track record of successful account management in the FS sector.
Account development within a software application business

Desirable:

Experience within the life & pensions market. Experience of practical use of formal account development methodologies. Evidence of closure of significant new large scale licence deals (>£5 million deal size)