Customer Service Consultant - February 2008

Background:

Priya was placed as a Customer Service Consultant at a Professional Services Company. Priya was overwhelmed by the communication from her consultant – Claire and the excellent customer service.

Testimonial:

"Dear Claire

My first initial experience with Jenrick was that they were very helpful and very enthusiastic about the job role that was put forward to me. Claire has been my contact throughout and was always on-hand to answer any questions and offer support. It was reassuring to know that every time I picked up the phone I would not have to explain the whole situation to everyone in the office but be put straight through to the person I was in dealings with.

The company I was put forward for required a number of interviews which did cause a few problems due to my current position. Jenrick worked very hard and tried to organise the interviews at times that best suited me.

I received a full written description of the position, all communication was constant so I never felt I had been forgotten about. Nothing was left out, if I had any questions about the role I knew Jenrick would be on hand to offer advice and information.

Claire at Jenrick has been extremely helpful and has always been a pleasure to speak to. She has been thoughtful and considerate and updated me at every step, she has encouraged and motivated me and been on hand as and when required.

On the whole my experience was excellent very rewarding, the phones were always answered, messages were always relayed, job descriptions and updates always given in a timely and professional manner. Even after all the paperwork had arrived Claire has called to check it has all been received and check there are no problems.

I have dealt with many employment agencies in the past and would say this would have had to have been the most professional agency I have dealt with. I would recommend Jenrick to anyone who was looking for a job.

Thank you for all your hard work and support through out my recruitment experience."

Regards

Priya

 

 

 

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